SAFETY COMES FIRST FOR DAGA LABEL
Customer and employee safety is of the highest importance to us. We have left no stone unturned to ensure the safety and support of our customers, communities, and employees. Even during these trying times, we are doing our best to stay with our promise of delivering extraordinary services to our valuable customers. We look forward to your corporation, as there may be an unexpected delay in delivery looking to the current tough situation. Our team highly values your patience, trust, and support extended to us. We are confident that together we would be able to fight this difficult time if a proper balance of safety, sanitization, and distance is maintained.
Strict hygiene protocols- At the Daga label, we are adhering to strict protocols for hygiene led by the government. We believe it is our responsibility to take preventive measures to avoid any problem further. It is mandatory for all the employees from start to end of routes to wear masks and gloves to prevent any infection. Our employees and delivery partners are well trained and have got into a habit to wash their hands with soap and water or use an alcohol-based sanitizer at regular intervals. Sanitizers are placed at multiple locations for easy access for anyone.
Daily Sanitization –To keep our commitment to a safe, stress-free buying experience for consumers, and a secure working environment for our employees, our warehouses are meticulously cleaned and sanitized at regular intervals as per the strict guidelines laid down by the Aditya Birla Group. All the workstations are cleaned with disinfectants on a timely basis.
Health parameter checkpoint- Prevention is better than cure and having said so, all our employees, partners, and associates are screened just at the entry. Daga label has mandated that if any employee is found with symptoms and signs of fever, cold, cough, or sore throat needs to go back and get the necessary medical investigation and treatment. They are supposed to return to work only once they have received the fitness certification from a qualified doctor.
Social Distancing- Keeping social distance is the only mantra to be safe at this time. We are following the social distancing by calling minimum staff to the office, avoiding meetings, conferences, and social gatherings. Moreover, workstations are separated as per the international guidelines for the maintenance of space.
HOW DO I MAKE A PURCHASE?
Shopping at the Daga label is seamless and hassle-free. You need to just use the clothing, bags, men’s, women’s, and accessories links. Once you have shortlisted an item, select your perfect size, and then just click on to the ADD TO SHOPPING BAG button displayed on the product page. To check for any error please do review your items in your shopping bag by clicking the ‘CART’ link at the top of the page. If everything is OK then move to “CHECKOUT” to update billing and shipping address. Lastly, click on “SAVE and CONTINUE’ to select the payment option and complete the formalities for the order.
IS THERE A NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
Yes of course. One needs to set up an account to shop online. To create an account you need to just click on the login option.
HOW WOULD THE REGISTRATION BENEFIT ME?
Registration would help in many ways such as:
· Review your order history
· Stay ahead to preview our new collections.
· Get your address and contact details saved so that shopping and shipping can be even quicker and without any error.
IS MY PERSONAL INFORMATION KEPT SECURE?
Your personal information is kept strictly private and confidential. We are committed to keeping your privacy as our priority. We assure you that our team collects, uses, and shares your personal information only for authorized purposes and securely protect and secure the same. For any further information, we request you please go through our Privacy Policy in full.
HOW DO I RESET MY PASSWORD IN CASE I'VE FORGOTTEN THE SAME?
Resetting the password is very simple. Just follow the easy to understand ‘FORGOT
PASSWORD’ instructions on the SIGN IN page. However, we will not be able to share your old password via email due to security reasons.
WHAT ARE THE PAYMENT OPTIONS WITH DAGA LABEL AND IS IT SAFE & SECURE TO -- USE MY CREDIT CARD ONLINE?
Currently, we are not accepting Cash on Delivery (COD). One can do online payment through Internet banking, Visa, MasterCard, American Express, Maestro, Debit cards, Paytm, IMPS. We assure you that all payments are processed through a safe checkout system offered by Billdesk Ltd. To deliver your order securely and at the right address, we suggest and recommend that the first-time orders must be sent to the cardholder’s billing address or work address. This would help us to verify your details independently and crucial for security reasons. To ensure that you do not experience any delays in your order, please make sure all your details are entered correctly. To know more please call at our customer care number 9910056100 from 10 AM to 5 PM, Monday to Saturday on business days (excludes public holidays) or even write to us on info@dagalabel.com
WHICH CITIES DOES DAGA LABEL SHIP TO?
Daga label is not restricted for shipping in any city. We are pleased to share that we can ship our products across PAN INDIA. To know more please call at our customer care number 9910056100 from 10 AM to 5 PM, Monday to Saturday on business days (excludes public holidays) or even write to us on info@dagalabel.com
HOW LONG THE DELIVERY OF THE ORDER WILL TAKE TO REACH MY SHIPPING ADDRESS, AND HOW MUCH WILL IT COST?
Our whole efforts are to deliver your order within 10 to 15 business days (excludes public holidays & Sundays). However, considering special offers and sales periods this may get an increase for some more time. The best part is the delivery of orders are completely free.
DOES DAGA LABEL SHIP TO MULTIPLE LOCATIONS OR ADDRESSES?
Currently, we are in a position to deliver to a single address per order. However, if the customer desires to send purchases or orders to multiple addresses, in that case, we recommend that the buyer place a separate order for each destination.
CAN I CHANGE OR AMEND MY ORDER ONCE IT HAS BEEN PLACED?
At DAGA LABEL, we try our best to ensure that your order reaches quickly and efficiently. Following that process, it is not possible to cancel the order once it is shipped. In case the purchases are not prepared for dispatch, it is possible to cancel an order. Therefore, if you wish to amend an order/item you need to first cancel the current order and then place a new order.
IS THERE A RETURN OR EXCHANGE POLICY?
Our company strictly and currently has no return or exchange policy. All sales are final and so please do place your orders carefully.